When it comes to maintaining your vehicle, the quality of the technician working on your car matters just as much as the parts being used. At
Tom Kadlec Kia in Rochester, MN, our service center is built around one key principle:
expert technicians deliver better results, safer repairs, and longer-lasting performance.

That’s why we invest heavily in training, certifications, and advanced equipment—so every vehicle that enters our service center receives the highest level of care possible. Whether you’re visiting for routine maintenance or a complex repair, you can trust that your vehicle is in the hands of professionals who understand Kia engineering inside and out.

What Makes Kia Certified Technicians Different?

Unlike general mechanics, Kia technicians are trained directly on manufacturer-specific systems. This includes everything from engine performance and hybrid systems to advanced driver-assistance features and digital diagnostics.

• Factory-backed training programs
• Hands-on experience with Kia-specific technology
• Ongoing education to stay current with new models
• Access to Kia engineering data and repair standards

This level of expertise helps reduce misdiagnosis, speeds up repair times, and ensures your vehicle continues to perform as designed.

ASE & Kia Master Certifications Explained

At Tom Kadlec Kia, our technicians hold both
ASE (Automotive Service Excellence) certifications and
Kia Master Technician certifications. These credentials represent some of the highest standards in the automotive industry.

These certifications aren’t one-time achievements. Technicians must continuously train and test to maintain their credentials, ensuring they stay up to date with rapidly evolving automotive technology.

State-of-the-Art Service Facility: Built for Better Results

Tom Kadlec Kia is proud to offer a
brand-new, state-of-the-art service facility designed to enhance every part of your experience.

• 15 modern service bays for faster turnaround times
• Advanced diagnostic equipment
• Increased service capacity
• Improved scheduling availability

This expanded facility allows our technicians to work more efficiently without sacrificing quality. The result? Less waiting, quicker service, and a smoother overall experience.

We Service All Makes and Models

While we specialize in Kia vehicles, our team is fully equipped to service
all makes and models. Whether you drive a Kia, SUV, truck, or another brand entirely, our technicians apply the same level of precision and care.

This makes Tom Kadlec Kia a one-stop destination for:

• Oil changes and routine maintenance
• Brake service and tire installation
• Engine diagnostics and repairs
• Warranty repairs and inspections
• Genuine parts replacement

Why Technician Experience Matters for Your Vehicle

Choosing experienced technicians isn’t just about convenience—it directly impacts your vehicle’s performance, safety, and long-term reliability.

• Accurate Diagnostics: Faster identification of issues reduces unnecessary repairs
• Proper Repairs: Work is completed correctly the first time
• Long-Term Reliability: Prevents recurring problems
• Safety Assurance: Ensures all systems function properly

Inexperienced repairs can lead to repeat visits, higher costs, and even safety concerns. That’s why trusting certified professionals makes a difference.

Award-Winning Service You Can Trust

Tom Kadlec Kia was honored as a
4-time Kia Dealer Excellence Program Plus (KDEP+) Award Winner from 2018–2021. This recognition reflects our commitment to:

• Outstanding customer service
• Operational excellence
• Consistent performance standards

While the program has concluded, our commitment to excellence continues every day in our service department.

Convenient, Transparent Service Experience

We understand that servicing your vehicle should be simple and stress-free. That’s why we’ve designed our process to be as convenient as possible.

• Easy online scheduling
• Clear communication and updates
• Knowledgeable service advisors
• Competitive service specials

Our team takes the time to explain your vehicle’s needs so you can make informed decisions with confidence.