Customer Testimonials
Ali was the one who helped me and he was great! Very kind and helpful in the sense of making the process comfortable, he was adamant on making sure I found the car I love.
We assisted our son with buying a new 2026 Kia K5 from Tom Kadlec Kia. Josh Odegard was a great resource from start to finish - going above and beyond during the full process. Financing was quick and easy. Would definitely return for a future Kia purchase.
Mike Danielson was our salesperson and he was fantastic. Very easy to work with. Had a great experience at this dealership.
Great experience, was fast and easy
Jamie Iverson was wonderful to work with. We are very happy with our vehicle.
First time purchasing a Kia. I appreciated the knowledge and support of everyone i interacted with. Great purchasing experience
Worked with Jake Halstrom for the purchase of my 2027 Kia Telluride. He was very helpful and professional as he guided me through the process. Thanks Jake - good job and love my KIA!
Josie in the service department was kind and professional. Answered all my questions even after I left and the employees at Tom Kadlec made me feel like I was leaving my car in safe hands. Thank you for providing a positive experience. Thanks Josie in service for all your help!
Working with Jaime was a great experience from start to finish. He was professional, honest, and always quick to respond when I had questions. He stayed in communication throughout the process and made sure everything was taken care of. I absolutely love my new Kia Sorento, and Jaime helped make the entire experience exciting instead of stressful. I appreciate his patience, kindness, and excellent customer service. If you’re looking for a salesperson who truly takes care of his customers, I highly recommend Jaime and Tom Kadlec Kia.
Working with Jaime was a great experience from start to finish. He was professional, honest, and always quick to respond when I had questions. He stayed in communication throughout the process and made sure everything was taken care of. I absolutely love my new Kia Sorento, and Jaime helped make the entire experience exciting instead of stressful. I appreciate his patience, kindness, and excellent customer service. If you’re looking for a salesperson who truly takes care of his customers, I highly recommend Jaime and Tom Kadlec Kia.
Friendly courteous knowledgeable staff. Jake Trogstad was great to work with! He looked into things for me answering all my questions and went above and beyond. Thank you!
Phan K. Was so helpful in purchasing my 2027 telluride. He made it seamless and super fast. Thank you so much!!! And the color is 🤌🏻
Thank you to jake trogstad and adam mccabe for helping with finance and jake for helping find a car that suits my wants and needs. I would highly recommend jake and adam if someone is looking to trade vehicles.
If you want a great experience buying a car get on line , call and then take a drive to Tom Kadlec in Rochester MN. You won’t be disappointed. They are kind, knowledgeable and efficient but they don’t rush or put any pressure on you. It was the best experience in car buying I have ever had.
Josh was very knowledgable, avialable to help answer questions, and I drove away with an amazing car that fits my needs.
Josh Odegard was great to deal with. I highly recommend him.
I want to thank Rich V and the entire staff at TK Kia for the awesome time I had purchasing my new Sportage SW Prestige! Rich was awesome! He gave me a walk around the vehicle and explained everything before I even drove the car. He answered my ton of question like it was normal and not an inconvenience. After the test drive, I felt like I knew the car and it's features, and had to have it! No stress, no pushing for a sale...just honest people being there for me no matter what I needed.
Everyone that ... Read More Google - May 13, 2026
I stopped in to check on the Sportage line with no plans to purchase just look. Jamie came out to see if I needed any help and if there was anything he could do to assist me. He explained items in regards to my questions and got a pamphlet with all the information on the Sportage line. No pressure just conversation and after a couple of days I asked for a test drive trip. Done. and liked what I felt and the assistance from Jamie. Four days later I purchased my new Hybrid and am very pleased with it and ... Read More Google - May 12, 2026
Buying a new car can be stressful, especially when you walk in an hour before closing, but Ahmed Mohamed made the entire experience feel easy and welcoming from start to finish. He was incredibly kind, patient, and never once made my partner and I feel rushed. He truly made us feel seen and valued throughout the process.
What stood out most was how far above and beyond he went to make sure I fully understood my new Kia before leaving the lot. He took the time to walk me through the features, answer every question, and made sure I felt ... Read More Google - May 9, 2026
Everyone was very helpful and friendly. Especially our sales person, Josh Odegard. He always responded in a timely matter. Always went that step further to help us out. Thank you!
We had an excellent, no pressure sales experience recently. Ahmed was super friendly, knowledgeable, and helpful when we went looking for a new family SUV. We were able to get into a test drive quickly and got to evaluate the model and trim we wanted without pushback. Sales negotiations were fair and direct and I felt like we got a good trade value and discount on our new vehicle. Adam from Finance was excellent guiding us through the paperwork, offering items that might be of value to us and never trying to force us into anything. It was an excellent ... Read More Google - May 3, 2026
We walked in and we were greeted by Jake. From.there the experience was outstanding we told him we wanted to lease a vehicle told him how much we wanted the payment to be and he made it happen the process was smooth and very professional I highly recommend Tom Kadlec Kia. And Jake!
We had a great experience buying our SUV from Tom Kadlec. We scheduled a test drive because we were coming in late from work and we wanted someone to be ready for us when we got there as we knew what vehicle we were wanting to purchase. The test drive was scheduled with Jake. He was top notch and from the start. We did not feel pressured into doing anything that we didn't feel comfortable with, he was patient with us when we were deciding how we wanted to complete our financing. I would highly recommend buying from Tom ... Read More Google - Apr 28, 2026
Excellent service and top notch knowledge!
Prior to 2020, I was a loyal Toyota SUV owner. However, due to limited inventory during the pandemic, I purchased a pre-owned Kia Telluride from Tom Cadillac Kia for the 10 year 100,000 mile warranty. My experience with both the vehicle and the dealership’s service department has been exceptional. Compared to the Toyota Highlander, the Telluride offers a superior feature set at a lower price. I intend to return to Tom Cadillac Kia for my next vehicle purchase.
Our salesman Josh O. Was very easy to work with, wasn’t pressuring us at all and was more than willing to help us get the best deal possible!!
Everything was positive with our experience at Tom Kadelac KIA especially due to salesman Phan K. making the experience stress free. Your vehicles are awesome and I'm sure you already know that. For us it came down to cost, features, and availability. I'll definitely keep Tom Kadelac KIA in mind when looking for another vehicle again.
Excellent experience. Ahmed Mohamed was our salesman, very polite and knowledgeable. Explained everything about our new vehicle. Received a fair trade in value for our trade in. Ask for Ahmed if looking for a vehicle 👍🏼
Mike Danielson was very professional and knowledgeable. He made the Carnival purchase very easy and pleasant. All other contacts with employees were equally professional and pleasant.
Buying a new 2026 Kia HV Sportage was a simple and respectful transaction. Our sales person, Mike Danielson, was a great listener, an expert about the car, and polite in everyway. Attention to details, patience without pressure, and dutiful follow up, was my car buying experience at Tom Kadlec Kia in Rochester.
Thank you Tom Kadlec Kia Team specially Greg good man...I had very good experience and met with great people who knew what they were doing had great experiences of their job and made it easy to get me a New KIA Carnival 2026 and my wife is very happy and that is all I wanted...
I recently got my 2025 Kia K4 from Tom Kadlec Kia and had a great experience. Caleb Wilson was very helpful, easy to work with, and made the whole process smooth. I’ve been really happy with the car so far. It looks great, feels modern inside, and drives very smooth. It’s comfortable, quiet, and perfect for everyday driving. Overall, I would definitely recommend both the Kia K4 and working with Caleb at Tom Kadlec Kia.
I worked directly with Ahmed and he made it a quick and smooth experience and was patient with my decision making. Once I decided what I wanted, I was in and out with a new car in a couple of hours. Dara in financing was a delight to work with and made it quick and easy as well and both were fun to chat with from start to finish. Highly recommend!
We are very pleased with the entire experience while buying our vehicle here! Vehicle was priced right and got a fair trade in for our old vehicle! Jake Hallstrom and the rest of the staff we dealt with were clearly experienced, knowledgeable, and just made the whole process simple! I definitely recommend to anyone, especially Jake who was so easy going about it and didn't try to push us into anything! Thank You!
Ahmed Mohamed was a great salesman will work with him anytime. Tom Kadelec in general was a great place to buy a car no hassle dealings we will be back
Excellent customer service! Service work was performed by their technicians in a professional and timely manner with follow up video of the work performed. Highly recommend Tom Kadlec Kia.
I really enjoy dealing with Mike. He is honest and always has a moment for you. He try’s to get the best for you. He listens to what you have to say and does what he can. This is my second car from him. I have never returned to a dealership. Mike is a great salesperson. I like that he will call and check to make sure all is going great with your new vechile and if you have any questions. Thanks Mike
This is the 2nd vehicle we have bought from Tom Kadlec. Everything always goes very smooth which i really appreciate with having 2 little ones that join us,they are thorough and worked with us to find the right lender.
Great experience at Tom Kadlec Kia! We worked with Ahmed Mohamed and he was a pleasure. Young man with great spirit for selling. Wishing Ahmed all the luck. We appreciated your help.
I had a great experience with Jamie in sales
I really enjoyed working with Jamie Iverson. He was very easy to talk to and very helpful!
I had the BEST and smoothest purchase on my brand new KIA Telluride. Couldn’t have done it without Dara and Phan’s help. Thank you guys so much!!!
Mohammed was very great to work with. , along side of the finance guy he to helped get my girlfriend/ wife the vehicle she desired. Thanks bunch!!
From finance to sales, especially Ahmed in sales it was overall the best purchasing experience we’ve had in our many years thus far.
Came here with my mom to pick up a vehicle and had excellent customer service. Corey in finance was super helpful with everything we needed along with the salesman.
These guys hooked me up with a new car in only a few hours! They listened to my needs and wants and directed me to a vehicle I might not have even considered. I've been driving it for a month now and I love it! No pressure to buy and Mike was personable and felt like family right out of the gates. It's the best experience I've ever had purchasing a vehicle. Easy, fast and fun. I've never said that before when car shopping.......ever!
Took my wife’s Kia sorento in for work to be done that was through a third party warranty company. They called right away and had all 3 problems approved the same day. Very professional and will be bringing her vehicle to this specific Kia dealer from now on couldn’t have gone any smoother, sue was great and very professional.
My experience with Kia was amazing! They were so helpful to give me a new car while mine was being repaired. They also got me a shuttle to work that morning quickly!
I had a fantastic experience working with Jake. His laid-back, low pressure approach made the entire buying process smooth and enjoyable. Thank you to both Jake and Jason for your kindness, professionalism, and genuine willingness to listen to your customers’ needs. A+ gents!
Jamie made it a very simple and smooth process. We were in and out with our new car very quickly!
Everyone went above and beyond to make sure I got the best deal. I also received top dollar on my trade in. It was an absolute pleasure to do business Tom Kadlec Kia. Highly recommended!
Wonderful buying experience at Kia with our long-time favorite sales guy Mike Danielson! Mike is a genuine and honest guy. This is our 4th Kia that our family has owned and we love our new ride!
I found the new Kia space very swank! Customer service was top notch-welcoming smiles and efficient. The environment to wait and work while my car had its service and recall work done was very comfy. Seeing a number of women working there was encouraging as a woman myself. Keep up the awesome work, Kia!
Great service and easy to work. They found the perfect vehicle for me.
Overall, a good experience at Tom Kadlec. We have purchased several vehicles from them and they continue to deliver an honest deal.
Fast and friendly service. Everything was under warranty so didn't cost us anything. Loved the videos that were sent to us with what they found.
From start to finish, they took care of me. When an issue did arise, they handled it immediately! Entire process was extremely streamline and stress free. When you go in, ask for Zach!
I researched six different cars when I decided to lease a new car. My salesperson, Mike, was friendly and knowledgeable and matched me with the perfect car for my needs. There was no pressure. He listened closely to what I wanted and worked within my budget. The entire team was efficient and the process went very smoothly. I actually enjoyed the experience. I would highly recommend this dealership.
My car broke down while we were 7 hours from home. The service department fit us in and gave us the bad news. The sales team said how can we help? It was a great experience! Very knowledgeable staff. They gave us a good deal. We are super happy with our new Telluride. Thanks to a great dealership!!
Great customer service and facility. Great staff.
Highly recommend. I worked with Jason and Adam, with some support from Mason and Mike. This was largely handled online and over the phone. Without a doubt, this was the easiest and most enjoyable car purchasing experience of my life. Zero pressure, no wasted time, and no shenanigans. These guys are top notch. When I arrived to pick up the vehicle, I was in the dealership for under five minutes. Thanks, Adam. Much appreciated. I hope to do business with you again in the future.
A great experience they listen to what we wanted, no pressure excellent professionalism. Would definitely recommend them for your next vehicle
We purchased our first Kia Telluride in 2021, and the experience was absolutely amazing—smooth, easy, and stress-free. When it came time to upgrade to our 2025 Telluride, we returned and were once again impressed. The new building is beautiful—clean, modern, and incredibly welcoming. From the moment we arrived, the entire team was there to assist us, making the process effortless from start to finish. Every step was clearly explained, and it was obvious how genuinely happy they were for us and our new vehicle. Their care and professionalism truly stood out. We couldn’t be more impressed and will absolutely ... Read More Google - Jan 17, 2026
Josh Odegard is an excellent salesman. He is knowledgeable, honest, and very patient. He took the time to explain everything clearly and made the process easy. I highly recommend him.
I drove from Des Moines, IA to buy a new Kia Sorento from Jamie last month. They had one of the last few 2025 Sorento hybrids within 200 miles of me, and I had my heart set on it. Having taken my business only to my local Kia dealership for the last 15 years, I was nervous to travel a couple hundred miles to buy a new car from an unfamiliar dealership. Jamie didn't try any manipulation tactics to get me in the door-- he patiently listened to my questions and was willing to call me back as many times as it ... Read More Google - Jan 12, 2026
Tom Kadlec Kia has a superior service department that truly understands your vehicle and doesn't try and over sell any service. They are very thorough when working on your car, and the service waiting area is always very clean. I highly recommend this dealership.
I had a great experience test driving and then purchasing my 2026 Sportage . Josh O was very helpful and knowledgeable and the whole process felt easy. I love my new ride!
Tim was great! He listened to my needs/wants and made it happen. I would definitely us Tom Kadlec Kia again and will ask for Tim. LOVE my new Telluride!!!
We just picked up our new 2025 Telly EX Xline. Great people and service and pricing. World class experience from start to finish. I am now a loyal customer for life!!!
Very happy, went in mid morning and was driving my new Seltos by 1 PM Jamie Iverson Really came through for Us. Love the car!!!
Andy Heille was an amazing salesperson to work with. He really helped me out and got me what I needed. I love my newer vehicle.
Tim Waurumzer was amazing to work with. Have worked with many other dealers and sale people over the years. Tim was one of the very few I encountered that was pleasant and friendly from start to finish. End up purchasing a 2025 telluride sx because of him. Just planed on stopping in and checking one out. But after working with him end up buying one. Make sure if you go there ask for him once again he was awesome.
Though I didn't buy a car, Isaiah was great. I specifically came in to look at and test drive a Kia Telluride after I looked at a Toyota Highlander and test drove Toyota Grand Highlander Hybrid. Isaiah asked me good questions about my wants and needs. I liked the Telluride but was not excited and the Toyota Grand Highlander still topped my list.
I know Isaiah was disappointed.
A another person came in, I think his name was Mike. He really tried to sell me something. But I really new what I was looking for, it wasn't just ... Read More Google - Jan 2, 2026
Expertise; Customer Service; Ease of Transaction ~ If these are your expectations when shopping for a car, you Absolutely have to reach out to Tim WARUMZER (Veteran, Service to the Core), Kia (Real Name), Finance and Service Department. Kia was phenomenal in her "Lead Team" role and had my profile complete before I arrived. I was greeted by Tim WARUMZER. two steps inside the door. This epitomizes "First Contact" and was a prelude to attentive, doting Customer Service, including introduction to the Support Departments. The Professionalism of this Team facilitated a seamless transaction, culminating with Tim WARUMZER'... Read More Google - Dec 25, 2025
I have been a proud Kia owner for the last 8 years! I will continue shopping at Tom Kadlec Kia in Rochester with Mike Danielson! He has been super helpful and makes any car purchase/ lease effortless on my end! I have had multiple family members switch over to Kia these last few years ! They have the best warranty around and the friendliest staff!
(Translated by Google) Good service (Original) Buena atención
(Translated by Google) Good service (Original) Buena atención
Time Kadlec Kia is absolutely superior! The last three vehicles I have owned have all been Kia’s and have been amazing! I have went through Mike Danielson for every transaction and I wouldn’t want to go through it with anyone else! He’s very patient and understanding and does a great job at explaining things! Overall if I were to recommend any dealership to a stranger or friends and family, it will always be Tom Kadlec Kia!
Our experience with Tim at Rochester KIA was fabulous. Our questions were answered promptly and we never felt pressured. Thanks Tim and Dara!
Tim, Adam, and Ryan were all extremely helpful. They listened, provided excellent customer service, and provided solutions to all my questions and issues. I walked out with a fabulous vehicle and it was thanks to all of them. Oh, and they were fun to talk with and get to know. Thank you everyone, my family loves our Sienna especially my kids :).
Mike Danielson did a fantastic job. Great salesman. Would recommend him to anyone
I walked into Tom Kadlec Kia with no intention of buying a car and just "looking" Josh O. answered our questions and gave us honest answers while we were "just looking" for our Kia Sportage. He was patient with our questions and offered us different options to find the one we fell in love with! It was late and he went the extra mile in making sure we got what we wanted. Also, big should out to Dara who helped us finance. He was transparent and not super pushy about adding on things we wouldn't ... Read More Google - Dec 10, 2025
Excellent service from Mason Case and Andy Heille. They are a very good dealership to buy a car from, highly recommended. Two months ago I bought a 2016 Ford Fusion here and the car drives amazingly.
After shopping for a vehicle all day we ended up at Tom Kadlec. What a great way to end our long, tiring day!! Everyone was very helpful and nice. We are very happy with our purchase and are grateful for Neil Moen and the great care he gave to us. Dara Meas was so helpul with our financing and explaining things to us. We are sold on Tom Kadlec!
We were quite pleased with our salesman, Mike Danielson, who went above and beyond to find us the perfect Kia for our family! Thank you, Mike!
Really great experience here! Jamie was great and got us through quickly and took good care of us.
TK Kia has always had excellent service from buying to service!
Tim-excellent service - Nathan Davidson
Friendly and caring staff !!!
Josh Odegard helped me find the perfect Telluride. He made sure it had everything I wanted and kept it in my price range. He’s also a very fun guy to work with!
