Customer Testimonials

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Google Jan 14, 2025

Friendly staff and more than willing to help me out. Service was done on time and the car was ready when they said it would be.

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Google Jan 13, 2025

Mike Danielson was very helpful and easy to work with. Great job Mike!

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Google Jan 10, 2025

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Google Jan 8, 2025

We dealt with Mike Danielson when looking for a KIA Telluride. We wanted Jungle green and Mike found one for us and had it brought in. Mike Danielson stayed in touch with us during the process and we are very happy with the whole process.

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Google Jan 7, 2025

Isaac was very knowledgeable and did a great job for us in our recent car purchase. Look him up if you are in the market for a new car!

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Google Jan 3, 2025

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Google Jan 3, 2025

My salesman person Zach was awesome! He showed me all the details of my vehicle and was very personable! Great experience! Everyone was kind and I did not feel pressured.

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Google Jan 2, 2025

Great experience with our 2025 Carnival purchase. Mike had great follow up to ensure we got the car we were really seeking! Thanks for everything.

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Google Jan 1, 2025

Very friendly and got the job done fast😊

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Google Jan 1, 2025

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Google Dec 30, 2024

Mike Danielson made my car leasing experience very easy! I went into the dealership with the intent to buy out my 2022 K5 lease and ended up walking out with exactly what I wanted... a new lease with a very comparable rate for a 2025 K5! Thank you Mike and TK of Rochester!

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Google Dec 29, 2024

Dealing with Anthony Velez was an absolute pleasure. He was very knowledgeable and helpful!

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Google Dec 29, 2024

We recently bought a 2025 Sportage at Tom Kadlec Kia dealership in Rochester, Mn. It was a delightful experience we have to say dealing with our salesman Anthony Velez. He is very knowledgeable car salesperson & very experienced in selling cars. My husband & I are older and had to be shown how every feature on new car works more than once, Anthony was super patient with showing us these features & explaining them to us more than once. He is an asset at Tom Kadlec Kia dealership! The finance department person, Scott Wilson was also easy to work with in ...

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Google Dec 29, 2024

Had the best experience! Worked with Anthony and he was amazing! Was patient and didn't make us feel rushed. Explained everything very well. Answered all our questions. Would highly recommend!!

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Google Dec 28, 2024

Good deal. Great people. Fast and efficient.

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Google Dec 28, 2024

Fantastic experience buying from Tom Kadlec Kia! Bought from out of state and Mike Danielson went above and beyond to make sure the truck was exactly what I wanted! He sent me extra pictures and videos, made sure all service was complete, and had the vehicle ready to go when we arrived! There were no surprises and we left with exactly what we were expecting, and then some! Would definitely purchase from here again!

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Google Dec 27, 2024

Tom Kadlec Kia is always very accommodating and timely with their service team! A definite 5 star dealership!

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Google Dec 26, 2024

I brought my Selfie in for it's first oil change and all went well. It was done in no time at all so no sitting around for a long time!!

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Google Dec 18, 2024

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Google Dec 18, 2024

Anthony Velez was awesome to work with. We had a very positive experience. Super happy with our 2025 Telluride and the excellent service department for our add-ons.

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Google Dec 17, 2024

Everyone is courteous and very helpful here. Mike Danielson was the person that helped us throughout our time at KIA explaining everything we needed to know about the new car. He answered all questions to our satisfaction and told us to contact him with any other questions we might have. This is our second KIA and I’m sure not our last! Jane Hartson

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Google Dec 17, 2024

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Google Dec 17, 2024

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Google Dec 17, 2024

Had a great experience at Tom Kadlec Kia. Our salesman Zachery Van Nurden went over and above to make sure that all our questions were answered and that we were satisfied with our new car purchase.

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Google Dec 15, 2024

The team at Tom Kadlec Kia is aprofessional, courteous, and considerate of their customer's time. A nice feature is the transportation they provide to customers, who are more involved and have extensive work done. Kudos to the driver who has been with Tom Kadlec for at least a couple of years.

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Google Dec 13, 2024

Anthony was very easy to talk to, courteous and accommodating even after our purchase. I can't think of anything that was lacking in our experience with the dealership or our sales person.

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Google Dec 13, 2024

Jamie did a great job making us feel comfortable from the moment we met him! He made the car buying experience a breeze. I highly recommend if you’re looking for a no pressure dealership that wants to get you in a vehicle that meets your needs.

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Google Dec 10, 2024

I was very pleased with my experience of buying a new car. This is my first KIA and so far am happy with the car and with the attention to detail my seller has provided.

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Google Dec 9, 2024

Easy to make an appt and in and out so fast!

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Google Dec 5, 2024

Quick and easy deal, my representative, Isaac, was insightful on all of the car’s features, answered all of my questions thoroughly, and respected my budget. I’m one for convenience, and he set me up and helped me drive home in my new car same day. Very friendly staff, and zero issues with my car. Definitely recommend Tom Kadlec Kia in Roch, ask for Isaac!!

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Google Dec 4, 2024

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Google Dec 4, 2024

Outstanding customer service by Richard Vitale. He went out of his way to make sure I was pleased, and that the car I purchased was the right one for me..I will recommend him to anyone looking for a car. He took the stress out of the search for a used vehicle.. The receptionist was wonderful, the manager was great. I can't give a 10 to my experience, only because I was pressured to buy the extended warranty. Questions were asked that were very uncomfortable, and at a point, I was going to walk away from the car purchase because ...

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Google Dec 4, 2024

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Google Nov 29, 2024

Excellent experience, Zach was easy-going, knowledgeable and very helpful as we discussed our options when deciding on our purchase.

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Google Nov 29, 2024

I had an exceptional buying experience at Tom Kadlec Kia in Rochester, MN. I was looking for a Kia Telluride and they had several options in stock. Pricing was good and I felt like they gave me a very fair amount for my trade in. My sales rep, Isaac Cervantes, was exceptional to work with. I would highly recommend buying from Tom Kadlec Kia!

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Google Nov 29, 2024

Great customer service wa in and out in 20 minutes for a recall

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Google Nov 26, 2024

Mike Danielson, sales consultant, and the entire Kia organization in Rochester were superb. My family and I were treated with courtesy and respect. We had multiple visits and were kept informed of the process at each step. We felt engaged and incredibly pleased with the entire experience. Mike in particular was available to address issues and questions. And we were very comfortable with the financial transactions. A warm and sincere “thank you” to Mr. Mike and his team. Ed Creagan, Peggy Menzel

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Google Nov 22, 2024

We've have been enjoying our 2025 Kia Sorento for about a month now. Our sales rep., Mike Danielson, helped us decide on the model and options that best fit our needs. He was knowledgeable, friendly and patient. He also followed up after the purchase to answer any questions we had about the new vehicle.

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Google Nov 21, 2024

We just bought our 3rd Telluride from Mike Danielson at Rochester Tom Kadlec Kia. Mike has always been friendly, extremely knowledgeable and helpful. He works hard to insure satisfaction and understanding of customers new vehicle. We LOVE our 2025 Telluride. Mike helped get me "a blue one"! Thanks Mike! Always a pleasure..you keep us coming back.

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Google Nov 20, 2024

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Google Nov 15, 2024

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Google Nov 12, 2024

My service appointment was fast and efficient. Repairs were discussed and application quick and thorough.

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Google Nov 12, 2024

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Google Nov 10, 2024

Jamie did a wonderful job with my new purchase. He answered all my questions to my satisfaction. Thank you Jamie I.

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Google Nov 9, 2024

I worked with Zachery Van Nurden and it was a great experience. I highly suggest this location!

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Google Nov 8, 2024

Isach was easy to work with.

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Google Nov 7, 2024

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Google Nov 6, 2024

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Google Nov 5, 2024

Took the car in on time, finished the work when they said they'd be finished and the service consultant was friendly, competent and gave me an honest appraisal of my situation.

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Google Oct 29, 2024

I recently purchased a used vehicle from Tom Kadlec Kia and it was a great experience. John Prinzing was extremely helpful, answered all my questions and found the car I wanted. The financing process was stress free. Will definitely be coming back when its time to look a new car for my wife. 10/10

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Google Oct 26, 2024

Very fast and prompt service. A pleasure to do business with.

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Google Oct 25, 2024

After going through lots of hard times the last two years, I was so worried when I received bad news about my 2016 Kia Soul. I always take good care of my cars, and I have drove Kia Souls since 2017. The service representative, Adam, was very professional and compassionate. He was able to work out a deal with me with the approval of his manager (I did not get their name). Thank you so much for your effort! I truly appreciate you helping me. I appreciated you listening to me, taking initiative to solve the issue and explaining everything clearly. I ...

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Google Oct 25, 2024

Great staff and treat you like a family thank you guys

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Google Oct 25, 2024

The service department is always welcoming, wait times are minimal if at all, and the service is impeccable! I feel comfortable, cared for, and appreciated! When I have a question, they take the time to answer it so that I can understand and they truly look out for my best interests.

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Google Oct 24, 2024

Tom Kadlec Kia always provides me with friendly service and keeps my Stinger running and looking great!

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Google Oct 22, 2024

I came to Tom Kadlec Kia looking to check out a Telluride. Jamie was my awesome salesman and said I picked the right day to stop in as they just got a 2021 SX in with only 35k miles on it. I test drove it and it exceeded all of my expectations, I didn’t hesitate to buy it as I knew this thing would not stay on the lot long. Jamie answered all of my questions, went through the incredible features, and gave me the keys to my first Telluride in no time. I’m absolutely thrilled with this vehicle, ...

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Google Oct 22, 2024

Anthony was very helpful in us purchasing our car. He was very friendly and professional.

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Google Oct 22, 2024

Excellent service

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Google Oct 16, 2024

Thank you so much to Tom Kadlec Kia for my new car KIA sentos 2022 certify, I'm fully love it and spectial thank to Mr. Richard Vitale for your helpful and professional on his work to explain me all I needed,

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Google Oct 13, 2024

A very pleasant buying experience. Sales Consultant Jamie Iverson and Finance Manager Scott Wilson explained everything thoroughly. Quick and easy. The after-sale attention is great

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Google Oct 12, 2024

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Google Oct 11, 2024

Richard Vitale answered all my questions and was great to work with . Definitely would recommend

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Google Oct 10, 2024

I have purchased a Seltos and a Sportage this year.(2024) Luna is an awesome representative, and he explained the functions and options very well. Lacey is awesome in the finance department. They go the "extra mile". Isaac is super caring in the service department. I highly recommend talking with them for your next vehicle.

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Google Oct 9, 2024

Great experience!

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Google Oct 9, 2024

I’ve never driven or owned a Kia until June when I bought my Telluride. From the moment I walked in the door and met Abe Luna to the signing of the purchase documents, I felt comfortable and relaxed. I knew from the test drive this was the vehicle for me. I can’t recommend Tom Kadlac Kia strongly enough. From sales to service, they’ll take great care of you and your vehicle, check them out today!

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Google Oct 8, 2024

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Google Oct 5, 2024

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Google Oct 4, 2024

I have purchased a 2022 Seltos and just recently a 2025 Sportage from Tom Kadlec Kia of Rochester. Both times Jamie Iverson being my salesman. He answered all questions and concerns I had. He made the stress of buying a vehical simple and easy. Will be going back when im ready to upgrade again!

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Google Oct 1, 2024

From test drive to purchase, I had an excellent buying experience that felt personal and pressure free. My salesperson Abraham Luna dealt honestly with me as we worked to close the deal. I really enjoyed meeting him and recommend him to anyone looking to buy a car. As for the car itself, I purchased a red KIA K5 GT Line, and I absolutely love it. As a previously loyal Honda customer, I had some apprehension about moving to a KIA, but I am so glad I made the move. From design to features, this car offers more than that of ...

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Google Oct 1, 2024

Service was fast and the staff were great. Nice customer experience, would highly recommend.

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Google Sep 27, 2024

Very professional, always responds promptly, and great customer service! Highly recommend.

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Google Sep 27, 2024

Ended up buying a 2025 Kia Sportage and we absolutely love it. The whole experience was great as our sales guy Isaac did an amazing job with everything. He was very honest and informative, he got all of our questions answered and made sure the car was everything we need. No complaints at all through the whole process. Highly recommend

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Google Sep 27, 2024

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Google Sep 27, 2024

Great Experience super positive

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Google Sep 26, 2024

Love your service department. Great group of employees.

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Google Sep 25, 2024

Mike was so patient with our choice and gave us a lot of time to choose the best car for our family and most importantly when we struggled to buy a car without a credit score, he was instrumental in getting us a car in Finance. Thank you so much Mike and we would also like to thank Scott and his team. Amazing experience with Tom Kadlec Kia Rochester.

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Google Sep 24, 2024

Mike Danielson was very helpful and assisted us with our pickup purchase. He did everything we asked for.

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Google Sep 24, 2024

Excellent

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Google Sep 23, 2024

We love our new Kia! The folks at Tom Kadlec were very helpful. Our salesman, Isaac Cervantes, was knowledgeable and patient in answering our questions, and he went the extra mile to make sure we were happy with our purchase. Thanks, Isaac!

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Google Sep 19, 2024

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Google Sep 19, 2024

I’ve been using Kadlec service dept for 3 years now and I’m very impressed. They get me right in and I’ve never had them try to upsell any items or service. Everyone there has been professional and kind.

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Google Sep 19, 2024

I had the pleasure of working with Anthony and Scott purchasing a new vehicle. It was a pleasure!

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Google Sep 18, 2024

Had a great experience purchasing a car with Alex Mathis.

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Google Sep 12, 2024

Awesome place! They do not play games or do nonsense add ons. They were responsive thru email and did the deal thru email without bothering me on the phone. Nice to have a dealer who is with the times. it was so refreshing to have a dealer who didnt take advantage of its customers. Cant recommend them enough. Experience was fast and painless. Dont deal with scam dealers who add on thousands and play games...this place is worth the drive! Shoutout to the sales manager and my salesman Zach. Finance women was also great. Thanks TK kia!

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Google Sep 12, 2024

Mike D. sold us a 23 Sorento on August 15. So far all is well except for a small problem with a gap on the lower rocker panel,of which Mike says is not a problem to fix sometime. We must note that as of today,9/11,we are without title.

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Google Sep 9, 2024

very happy with with the service at Kia!!

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Google Sep 8, 2024

Got a beautiful 2024 sportage would recommend Francisco great service and not too pushy would work with again

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Google Sep 7, 2024

Are salesman Luna was very knowledgeable and professional and I give him a thumbs up. I would do business with these guys again but if they offered me anything for free like oil changes get it in writing

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Google Sep 7, 2024

I'm old school, if I can't wheel and deal to buy a car and get what I think is a good deal, I usually keep looking. Jamie Iverson is the one to see. He will go out of his way to get the deal done that makes you happy.

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Google Sep 6, 2024

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Google Sep 6, 2024

Richard Vitale, our sales consultant was great - knowledgeable and patient. Could not have had a better experience

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Google Sep 5, 2024

Contacted Jamie Iverson via email to make sure they had the vehicle I was looking for on the lot. Jamie was quick to respond and had everything ready to go when I got there for the test drive. He was knowledgeable about the vehicle and was great to work with. The entire staff at Tom Kadlec Kia in Rochester were a pleasure to deal with. Would recommend.

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Google Sep 5, 2024

I do not usually give five-star reviews because there is room to improve. But the service crew and their leadership are not oxymorons...honest mechanics.

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Google Aug 30, 2024

This place is awesome! Zachery was my sales guy and he made the environment very welcoming while making the process very easy and smooth. I wouldn’t recommend anybody else!

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Google Aug 26, 2024

We had the wonderful opportunity to work with Anthony Valez in searching for our new car. Anthony was focused on helping us find what WE were looking for in a new car and after hearing our needs and preferences, pointed us to the car he thought might work. After test driving this vehicle we were pretty sold. We had one other car from another dealership we wanted to consider before we made a final decision. Anthony made himself available to answer comparative questions real time through text as we worked with the other dealership. We chose to go with the ...

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Google Aug 18, 2024

Working with Mike Danielson was a breeze! He was knowledgeable on the cars, friendly, and extremely down to earth. We didn’t feel any pressure to purchase and he kept in touch with us to let us know about new inventory and found us the perfect match! Thanks for making the process seamless, Mike!

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Google Aug 16, 2024

Francisco Miranda was very knowledgeable and well prepared and to answer any questions or refer me to others if he did not have an answer. Great job from test drive to signing papers

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Google Aug 14, 2024

Abraham Luna was professional and knowledgeable while we were exploring options at Tom Kadlec Kia. More importantly, he has been quick to follow up and be sure any questions on our new SUV have been answered.


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