Customer Testimonials

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Google Aug 4, 2026

We had a completely positive experience buying our car from Tom Kadlec Kia. There was no heavy pressure to purchase, but we were provided with all the information we needed upfront by Adam. Our sales representative Ahmed Mohamed was friendly, professional, and very helpful throughout the whole process. We would highly recommend them to our friends and family.

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Google Aug 4, 2026

Had an appointment for my Sportage because the engine was running a little rough. Danny was my service advisor. He listened to my concerns and made sure I was comfortable while I waited. He was very knowlegeable and was able to answer all of my questions after the service was completed. All of the staff I encountered made sure I was cared for. 10/10 would recommend.

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Google Aug 2, 2026

I had an amazing experience purchasing a vehicle from this dealership. The customer service is truly a class act. I want to especially acknowledge Mike Danielson, Dara and Simon. They truly helped guide me through my whole experience with professionalism and genuine concern. Highly recommend this dealership.

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Google Aug 2, 2026

I had an outstanding experience purchasing my new Kia Seltos! Ahmed was fantastic to work with from start to finish. He was knowledgeable, patient, and made sure all of my questions were answered without ever making me feel pressured. He made the entire car-buying process enjoyable and stress-free. Dara did an excellent job with the financing and made the paperwork quick and easy. A special thanks to the manager, Jason, who was not only very welcoming and professional but also, I have to say, very handsome! He checked in throughout the process to make sure everything was going smoothly and ... Read More

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Google Jul 29, 2026

I am a happy owner of a new Kia vehicle. Mike Danielson, at Tom Kadlec Dealership, being the number 1 reason. He listened and provided information that was very helpful to me, in making my decision. Best of all, it was fun and pleasant to work with Mike.

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Google Jul 24, 2026

Had a good experience with Dara, would give 10 stars if I could

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Google Jul 23, 2026

Our Sales rep was Ali, he went above and beyond to make sure our questions were answered. He explained everything through the buying process and helped us out alot with our test drive. Dara our finance Rep was also amazing. He explained things clearly through the paperwork process and since leaving with our new vehicle has made himself available for any and all questions. The staff here truly care about you being happy with your investment. They put their investments in their customers and the customer service quality shows that. As 1st time Kia owners we look forward to working ... Read More

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Google Jul 22, 2026

Did a great job repairing damage to my Kia.

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Google Jul 16, 2026

Phan Kruoch was awesome.

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Google Jul 15, 2026

Josh Odegard provides some of the best customer service I’ve experienced when buying a vehicle. Unfortunately, I’ve had to purchase three vehicles over the past year—none of them were planned. First, I bought a Ford Edge. Then I leased a Kia, which was later totaled. When I needed another vehicle, I reached back out to Josh, and from the very first interaction, he was just as understanding, patient, and never once made me feel pressured. His priority is making sure you find the vehicle that’s right for you, and he truly puts the customer first. This ... Read More

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Google Jul 8, 2026

What a great place to purchase a vehicle . They were kind and thorough. I appreciated Dara Maes and Caleb Wilson so much . Walking through every step of the process with respect and kindness. For a huge company I will say their customer service was impeccable. They made the dreaded car buying experience very easy. Hats off to them Both !

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Google Jul 7, 2026

Had a great experience with Jake Trogstad! Came in to look at an Explorer ST. Gave me patience and let me take for a few test drives just to make sure that was something I felt right. Love my new vehicle, make sure to ask for Jake!

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Google Jul 4, 2026

Great customer service. Excellent staff!

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Google Jul 4, 2026

Hi Im Jonathan Garcia and I bought a 2021 toyota Rav4 about a month ago now and I love it! Whilst I was making decisions to buy the vehicle, the staff were super helpful, kind and friendly with plenty more. As a first time buyer i would definitely return! Also I wanted to mention that the gentleman who first approached us “Ahmed Mohamed” was one of the nicest people I know, he was patient and helped us with every question we had and would go the extra mile for us! Im thankful that he was the person that helped me out!

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Google Jul 1, 2026

Quick friendly professional service that was so easy to schedule online.

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Google Jul 1, 2026

Reason for giving a 4 star is because I went looking to trade in my 2024 Kia Soul that was in excellent condition and low miles. I had just detailed it so it spotless inside. I wanted something a little bigger. And was very interested in another Kia and only reason I went there. I had been looking online and was only give the option to look at one vehicle saying that’s all the bank would work with. Was not a Kia at all. Felt very pressured for salesman to make a sale. Online description of vehicle was not even close ... Read More

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Google Jun 30, 2026

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Google Jun 25, 2026

Ali was the one who helped me and he was great! Very kind and helpful in the sense of making the process comfortable, he was adamant on making sure I found the car I love.

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Google Jun 23, 2026

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Google Jun 16, 2026

We assisted our son with buying a new 2026 Kia K5 from Tom Kadlec Kia. Josh Odegard was a great resource from start to finish - going above and beyond during the full process. Financing was quick and easy. Would definitely return for a future Kia purchase.

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Google Jun 16, 2026

Mike Danielson was our salesperson and he was fantastic. Very easy to work with. Had a great experience at this dealership.

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Google Jun 13, 2026

Great experience, was fast and easy

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Google Jun 9, 2026

Jamie Iverson was wonderful to work with. We are very happy with our vehicle.

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Google Jun 7, 2026

First time purchasing a Kia. I appreciated the knowledge and support of everyone i interacted with. Great purchasing experience

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Google Jun 5, 2026

Worked with Jake Halstrom for the purchase of my 2027 Kia Telluride. He was very helpful and professional as he guided me through the process. Thanks Jake - good job and love my KIA!

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Google Jun 1, 2026

Josie in the service department was kind and professional. Answered all my questions even after I left and the employees at Tom Kadlec made me feel like I was leaving my car in safe hands. Thank you for providing a positive experience. Thanks Josie in service for all your help!

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Google May 30, 2026

Working with Jaime was a great experience from start to finish. He was professional, honest, and always quick to respond when I had questions. He stayed in communication throughout the process and made sure everything was taken care of. I absolutely love my new Kia Sorento, and Jaime helped make the entire experience exciting instead of stressful. I appreciate his patience, kindness, and excellent customer service. If you’re looking for a salesperson who truly takes care of his customers, I highly recommend Jaime and Tom Kadlec Kia.

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DealerRater May 29, 2026

Working with Jaime was a great experience from start to finish. He was professional, honest, and always quick to respond when I had questions. He stayed in communication throughout the process and made sure everything was taken care of. I absolutely love my new Kia Sorento, and Jaime helped make the entire experience exciting instead of stressful. I appreciate his patience, kindness, and excellent customer service. If you’re looking for a salesperson who truly takes care of his customers, I highly recommend Jaime and Tom Kadlec Kia.

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Google May 27, 2026

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Google May 22, 2026

Friendly courteous knowledgeable staff. Jake Trogstad was great to work with! He looked into things for me answering all my questions and went above and beyond. Thank you!

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Google May 19, 2026

Phan K. Was so helpful in purchasing my 2027 telluride. He made it seamless and super fast. Thank you so much!!! And the color is 🤌🏻

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Google May 18, 2026

Thank you to jake trogstad and adam mccabe for helping with finance and jake for helping find a car that suits my wants and needs. I would highly recommend jake and adam if someone is looking to trade vehicles.

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Google May 17, 2026

If you want a great experience buying a car get on line , call and then take a drive to Tom Kadlec in Rochester MN. You won’t be disappointed. They are kind, knowledgeable and efficient but they don’t rush or put any pressure on you. It was the best experience in car buying I have ever had.

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Google May 16, 2026

Josh was very knowledgable, avialable to help answer questions, and I drove away with an amazing car that fits my needs.

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Google May 14, 2026

Josh Odegard was great to deal with. I highly recommend him.

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Google May 13, 2026

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Google May 13, 2026

I want to thank Rich V and the entire staff at TK Kia for the awesome time I had purchasing my new Sportage SW Prestige! Rich was awesome! He gave me a walk around the vehicle and explained everything before I even drove the car. He answered my ton of question like it was normal and not an inconvenience. After the test drive, I felt like I knew the car and it's features, and had to have it! No stress, no pushing for a sale...just honest people being there for me no matter what I needed. Everyone that ... Read More

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Google May 12, 2026

I stopped in to check on the Sportage line with no plans to purchase just look. Jamie came out to see if I needed any help and if there was anything he could do to assist me. He explained items in regards to my questions and got a pamphlet with all the information on the Sportage line. No pressure just conversation and after a couple of days I asked for a test drive trip. Done. and liked what I felt and the assistance from Jamie. Four days later I purchased my new Hybrid and am very pleased with it and ... Read More

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Google May 9, 2026

Buying a new car can be stressful, especially when you walk in an hour before closing, but Ahmed Mohamed made the entire experience feel easy and welcoming from start to finish. He was incredibly kind, patient, and never once made my partner and I feel rushed. He truly made us feel seen and valued throughout the process. What stood out most was how far above and beyond he went to make sure I fully understood my new Kia before leaving the lot. He took the time to walk me through the features, answer every question, and made sure I felt ... Read More

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Google May 5, 2026

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Google May 4, 2026

Everyone was very helpful and friendly. Especially our sales person, Josh Odegard. He always responded in a timely matter. Always went that step further to help us out. Thank you!

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Google May 3, 2026

We had an excellent, no pressure sales experience recently. Ahmed was super friendly, knowledgeable, and helpful when we went looking for a new family SUV. We were able to get into a test drive quickly and got to evaluate the model and trim we wanted without pushback. Sales negotiations were fair and direct and I felt like we got a good trade value and discount on our new vehicle. Adam from Finance was excellent guiding us through the paperwork, offering items that might be of value to us and never trying to force us into anything. It was an excellent ... Read More

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Google Apr 30, 2026

We walked in and we were greeted by Jake. From.there the experience was outstanding we told him we wanted to lease a vehicle told him how much we wanted the payment to be and he made it happen the process was smooth and very professional I highly recommend Tom Kadlec Kia. And Jake!

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Google Apr 28, 2026

We had a great experience buying our SUV from Tom Kadlec. We scheduled a test drive because we were coming in late from work and we wanted someone to be ready for us when we got there as we knew what vehicle we were wanting to purchase. The test drive was scheduled with Jake. He was top notch and from the start. We did not feel pressured into doing anything that we didn't feel comfortable with, he was patient with us when we were deciding how we wanted to complete our financing. I would highly recommend buying from Tom ... Read More

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Google Apr 27, 2026

Excellent service and top notch knowledge!

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Google Apr 25, 2026

Prior to 2020, I was a loyal Toyota SUV owner. However, due to limited inventory during the pandemic, I purchased a pre-owned Kia Telluride from Tom Cadillac Kia for the 10 year 100,000 mile warranty. My experience with both the vehicle and the dealership’s service department has been exceptional. Compared to the Toyota Highlander, the Telluride offers a superior feature set at a lower price. I intend to return to Tom Cadillac Kia for my next vehicle purchase.

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Google Apr 25, 2026

Our salesman Josh O. Was very easy to work with, wasn’t pressuring us at all and was more than willing to help us get the best deal possible!!

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Google Apr 21, 2026

Everything was positive with our experience at Tom Kadelac KIA especially due to salesman Phan K. making the experience stress free. Your vehicles are awesome and I'm sure you already know that. For us it came down to cost, features, and availability. I'll definitely keep Tom Kadelac KIA in mind when looking for another vehicle again.

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Google Apr 18, 2026

Excellent experience. Ahmed Mohamed was our salesman, very polite and knowledgeable. Explained everything about our new vehicle. Received a fair trade in value for our trade in. Ask for Ahmed if looking for a vehicle 👍🏼

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Google Apr 16, 2026

Mike Danielson was very professional and knowledgeable. He made the Carnival purchase very easy and pleasant. All other contacts with employees were equally professional and pleasant.

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Google Apr 15, 2026

Buying a new 2026 Kia HV Sportage was a simple and respectful transaction. Our sales person, Mike Danielson, was a great listener, an expert about the car, and polite in everyway. Attention to details, patience without pressure, and dutiful follow up, was my car buying experience at Tom Kadlec Kia in Rochester.

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Google Apr 12, 2026

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Google Apr 8, 2026

Thank you Tom Kadlec Kia Team specially Greg good man...I had very good experience and met with great people who knew what they were doing had great experiences of their job and made it easy to get me a New KIA Carnival 2026 and my wife is very happy and that is all I wanted...

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Google Apr 1, 2026

I recently got my 2025 Kia K4 from Tom Kadlec Kia and had a great experience. Caleb Wilson was very helpful, easy to work with, and made the whole process smooth. I’ve been really happy with the car so far. It looks great, feels modern inside, and drives very smooth. It’s comfortable, quiet, and perfect for everyday driving. Overall, I would definitely recommend both the Kia K4 and working with Caleb at Tom Kadlec Kia.

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Google Mar 31, 2026

I worked directly with Ahmed and he made it a quick and smooth experience and was patient with my decision making. Once I decided what I wanted, I was in and out with a new car in a couple of hours. Dara in financing was a delight to work with and made it quick and easy as well and both were fun to chat with from start to finish. Highly recommend!

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Google Mar 27, 2026

We are very pleased with the entire experience while buying our vehicle here! Vehicle was priced right and got a fair trade in for our old vehicle! Jake Hallstrom and the rest of the staff we dealt with were clearly experienced, knowledgeable, and just made the whole process simple! I definitely recommend to anyone, especially Jake who was so easy going about it and didn't try to push us into anything! Thank You!

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Google Mar 25, 2026

Ahmed Mohamed was a great salesman will work with him anytime. Tom Kadelec in general was a great place to buy a car no hassle dealings we will be back

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Google Mar 21, 2026

Excellent customer service! Service work was performed by their technicians in a professional and timely manner with follow up video of the work performed. Highly recommend Tom Kadlec Kia.

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Google Mar 18, 2026

I really enjoy dealing with Mike. He is honest and always has a moment for you. He try’s to get the best for you. He listens to what you have to say and does what he can. This is my second car from him. I have never returned to a dealership. Mike is a great salesperson. I like that he will call and check to make sure all is going great with your new vechile and if you have any questions. Thanks Mike

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Google Mar 17, 2026

This is the 2nd vehicle we have bought from Tom Kadlec. Everything always goes very smooth which i really appreciate with having 2 little ones that join us,they are thorough and worked with us to find the right lender.

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Google Mar 16, 2026

Great experience at Tom Kadlec Kia! We worked with Ahmed Mohamed and he was a pleasure. Young man with great spirit for selling. Wishing Ahmed all the luck. We appreciated your help.

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Google Mar 16, 2026

I had a great experience with Jamie in sales

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Google Mar 9, 2026

I really enjoyed working with Jamie Iverson. He was very easy to talk to and very helpful!

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Google Mar 8, 2026

I had the BEST and smoothest purchase on my brand new KIA Telluride. Couldn’t have done it without Dara and Phan’s help. Thank you guys so much!!!

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Google Mar 1, 2026

Mohammed was very great to work with. , along side of the finance guy he to helped get my girlfriend/ wife the vehicle she desired. Thanks bunch!!

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Google Mar 1, 2026

From finance to sales, especially Ahmed in sales it was overall the best purchasing experience we’ve had in our many years thus far.

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Google Mar 1, 2026

Came here with my mom to pick up a vehicle and had excellent customer service. Corey in finance was super helpful with everything we needed along with the salesman.

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Google Feb 23, 2026

These guys hooked me up with a new car in only a few hours! They listened to my needs and wants and directed me to a vehicle I might not have even considered. I've been driving it for a month now and I love it! No pressure to buy and Mike was personable and felt like family right out of the gates. It's the best experience I've ever had purchasing a vehicle. Easy, fast and fun. I've never said that before when car shopping.......ever!

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Google Feb 18, 2026

Took my wife’s Kia sorento in for work to be done that was through a third party warranty company. They called right away and had all 3 problems approved the same day. Very professional and will be bringing her vehicle to this specific Kia dealer from now on couldn’t have gone any smoother, sue was great and very professional.

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Google Feb 17, 2026

My experience with Kia was amazing! They were so helpful to give me a new car while mine was being repaired. They also got me a shuttle to work that morning quickly!

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Google Feb 16, 2026

I had a fantastic experience working with Jake. His laid-back, low pressure approach made the entire buying process smooth and enjoyable. Thank you to both Jake and Jason for your kindness, professionalism, and genuine willingness to listen to your customers’ needs. A+ gents!

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Google Feb 16, 2026

Jamie made it a very simple and smooth process. We were in and out with our new car very quickly!

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Google Feb 11, 2026

Everyone went above and beyond to make sure I got the best deal. I also received top dollar on my trade in. It was an absolute pleasure to do business Tom Kadlec Kia. Highly recommended!

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Google Feb 9, 2026

Wonderful buying experience at Kia with our long-time favorite sales guy Mike Danielson! Mike is a genuine and honest guy. This is our 4th Kia that our family has owned and we love our new ride!

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Google Feb 6, 2026

I found the new Kia space very swank! Customer service was top notch-welcoming smiles and efficient. The environment to wait and work while my car had its service and recall work done was very comfy. Seeing a number of women working there was encouraging as a woman myself. Keep up the awesome work, Kia!

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Google Feb 5, 2026

Great service and easy to work. They found the perfect vehicle for me.

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Google Feb 3, 2026

Overall, a good experience at Tom Kadlec. We have purchased several vehicles from them and they continue to deliver an honest deal.

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Google Feb 2, 2026

Fast and friendly service. Everything was under warranty so didn't cost us anything. Loved the videos that were sent to us with what they found.

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Google Jan 31, 2026

From start to finish, they took care of me. When an issue did arise, they handled it immediately! Entire process was extremely streamline and stress free. When you go in, ask for Zach!

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Google Jan 29, 2026

I researched six different cars when I decided to lease a new car. My salesperson, Mike, was friendly and knowledgeable and matched me with the perfect car for my needs. There was no pressure. He listened closely to what I wanted and worked within my budget. The entire team was efficient and the process went very smoothly. I actually enjoyed the experience. I would highly recommend this dealership.

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Google Jan 27, 2026

My car broke down while we were 7 hours from home. The service department fit us in and gave us the bad news. The sales team said how can we help? It was a great experience! Very knowledgeable staff. They gave us a good deal. We are super happy with our new Telluride. Thanks to a great dealership!!

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Google Jan 23, 2026

Great customer service and facility. Great staff.

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Google Jan 22, 2026

Highly recommend. I worked with Jason and Adam, with some support from Mason and Mike. This was largely handled online and over the phone. Without a doubt, this was the easiest and most enjoyable car purchasing experience of my life. Zero pressure, no wasted time, and no shenanigans. These guys are top notch. When I arrived to pick up the vehicle, I was in the dealership for under five minutes. Thanks, Adam. Much appreciated. I hope to do business with you again in the future.

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Google Jan 19, 2026

A great experience they listen to what we wanted, no pressure excellent professionalism. Would definitely recommend them for your next vehicle

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Google Jan 18, 2026

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Google Jan 17, 2026

We purchased our first Kia Telluride in 2021, and the experience was absolutely amazing—smooth, easy, and stress-free. When it came time to upgrade to our 2025 Telluride, we returned and were once again impressed. The new building is beautiful—clean, modern, and incredibly welcoming. From the moment we arrived, the entire team was there to assist us, making the process effortless from start to finish. Every step was clearly explained, and it was obvious how genuinely happy they were for us and our new vehicle. Their care and professionalism truly stood out. We couldn’t be more impressed and will absolutely ... Read More

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Google Jan 16, 2026

Josh Odegard is an excellent salesman. He is knowledgeable, honest, and very patient. He took the time to explain everything clearly and made the process easy. I highly recommend him.

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Google Jan 12, 2026

I drove from Des Moines, IA to buy a new Kia Sorento from Jamie last month. They had one of the last few 2025 Sorento hybrids within 200 miles of me, and I had my heart set on it. Having taken my business only to my local Kia dealership for the last 15 years, I was nervous to travel a couple hundred miles to buy a new car from an unfamiliar dealership. Jamie didn't try any manipulation tactics to get me in the door-- he patiently listened to my questions and was willing to call me back as many times as it ... Read More

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Google Jan 12, 2026

Tom Kadlec Kia has a superior service department that truly understands your vehicle and doesn't try and over sell any service. They are very thorough when working on your car, and the service waiting area is always very clean. I highly recommend this dealership.

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Google Jan 10, 2026

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Google Jan 8, 2026

I had a great experience test driving and then purchasing my 2026 Sportage . Josh O was very helpful and knowledgeable and the whole process felt easy. I love my new ride!

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Google Jan 8, 2026

Tim was great! He listened to my needs/wants and made it happen. I would definitely us Tom Kadlec Kia again and will ask for Tim. LOVE my new Telluride!!!

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Google Jan 8, 2026

We just picked up our new 2025 Telly EX Xline. Great people and service and pricing. World class experience from start to finish. I am now a loyal customer for life!!!

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Google Jan 7, 2026

Very happy, went in mid morning and was driving my new Seltos by 1 PM Jamie Iverson Really came through for Us. Love the car!!!

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Google Jan 6, 2026

Andy Heille was an amazing salesperson to work with. He really helped me out and got me what I needed. I love my newer vehicle.

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Google Jan 2, 2026

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Google Jan 2, 2026

Tim Waurumzer was amazing to work with. Have worked with many other dealers and sale people over the years. Tim was one of the very few I encountered that was pleasant and friendly from start to finish. End up purchasing a 2025 telluride sx because of him. Just planed on stopping in and checking one out. But after working with him end up buying one. Make sure if you go there ask for him once again he was awesome.

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Google Jan 2, 2026

Though I didn't buy a car, Isaiah was great. I specifically came in to look at and test drive a Kia Telluride after I looked at a Toyota Highlander and test drove Toyota Grand Highlander Hybrid. Isaiah asked me good questions about my wants and needs. I liked the Telluride but was not excited and the Toyota Grand Highlander still topped my list. I know Isaiah was disappointed. A another person came in, I think his name was Mike. He really tried to sell me something. But I really new what I was looking for, it wasn't just ... Read More

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Google Dec 25, 2025

Expertise; Customer Service; Ease of Transaction ~ If these are your expectations when shopping for a car, you Absolutely have to reach out to Tim WARUMZER (Veteran, Service to the Core), Kia (Real Name), Finance and Service Department. Kia was phenomenal in her "Lead Team" role and had my profile complete before I arrived. I was greeted by Tim WARUMZER. two steps inside the door. This epitomizes "First Contact" and was a prelude to attentive, doting Customer Service, including introduction to the Support Departments. The Professionalism of this Team facilitated a seamless transaction, culminating with Tim WARUMZER'... Read More

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Google Dec 22, 2025


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